FAQ's

We’ve put together some of the most common questions our customers ask to make your shopping experience smooth and easy.

1. How do I place an order?

Simply browse our website, select your favorite products, choose the size, add them to your cart, and proceed to checkout.

2. Do I need to create an account to order?

No, you can place an order as a guest. However, creating an account allows you to track orders easily and enjoy faster checkouts.

3. What payment methods do you accept?

We accept all major payment methods including debit/credit cards, UPI, net banking, wallets, and Cash on Delivery (COD) for selected locations.

4. How long will it take to receive my order?

Standard delivery usually takes 4–7 business days, while express delivery (where available) takes 2–4 business days. Delivery time may vary for remote areas.

5. How can I track my order?

Once your order is shipped, you will receive a tracking ID via email and SMS. You can use it to track your package in real-time.

6. Do you offer free shipping?

Yes, we offer free shipping on prepaid orders above ₹999.

7. Can I return or exchange my order?

Yes, you can request a return or exchange within 7 days of delivery, provided the product is unused, unwashed, and in its original packaging. For full details, please check our Return, Refund & Exchange Policy.

8. How do I initiate a return or exchange?

You can contact us at clothinglookstore@gmail.com or call us at +91 7778067120 with your order details. Our team will assist you with the process.

9. What if I receive a damaged or wrong product?

In such cases, we will replace the item or provide a full refund at no extra cost. Please contact us immediately upon delivery.

10. Do you offer international shipping?

Currently, we ship only within India. We are working on expanding our services soon.

11. Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. Once shipped, cancellations are not possible, but you can opt for a return after delivery.

Still have questions?
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We’re always happy to help!